Customer Reviews |
| 3178 Reviews Total | |
- 4.0 Would shop here again
- 2.5 Overall satisfaction
- 0.5 Product met expectations
- 3.5 On-time delivery - Product arrived when expected
- 4.0 Customer support
- 2.5 Order tracking
- 3.5 Availability of product you wanted
- 2.0 Clarity of product information
- 4.5 Selection of products - Types of products available
- 2.0 Ease of finding what you are looking for
- 3.0
- 3.0 Overall look and design of site
|
by boo, Saturday, May 19, 2012 10:43 PM
My order was damaged by one of the items leaked and made quite a mess. I was able to wash off most of the items, butsome were damaged. The customer rep said she would replce the items even though I only reported the poblem to have them use better shiping packaging in the future. Offer free shipping. I will always shop at a site that offers free shipping before another site that charges for shipping, since I cannot get to their stores to purchase their products.
|
- 5.0 Would shop here again
- 4.5 Overall satisfaction
- 4.5 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Order tracking
- 5.0 Availability of product you wanted
- 5.0
- 5.0 Variety of shipping options
- 5.0 Prices relative to other online merchants
- 5.0 Charges stated clearly before order submission
- 5.0 Selection of products - Types of products available
- 5.0 Overall look and design of site
- 5.0 Ease of finding what you are looking for
- 5.0 Clarity of product information
|
by ronniev56, Saturday, May 19, 2012 8:52 PM
I didn't realize that they no longer have the scrub in this package. I was VERY disappointed with that part of the purchase as I usually use these as my travel products. The package had always come with the scrub and after lotion which are no longer included and the price is not any lower. I won't be purchasing this package again. I like the products but will obviously have to look elsewhere for a travel package of what I need. I will probably still purchase the full size which I have always done in the past but not this package in the future. I have loved this store since the late 1990's. I've been a loyal customer since and brought many in to try and hooked them as well.Thank you for great products.
|
- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Customer support
- 4.5 Order tracking
- 4.5 Availability of product you wanted
- 5.0
- 5.0 Shipping charges
- 5.0 Variety of shipping options
- 5.0 Charges stated clearly before order submission
- 5.0 Prices relative to other online merchants
|
Saturday, May 19, 2012 7:35 PM
Items packed very carefully. All in order. It was nice to find the Fresia and Night Blooming Jasmin shower gels in stock and reasonably priced. I will return for the Fresia Body Creme.
|
- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Customer support
- 5.0 Order tracking
- 5.0 Availability of product you wanted
- 5.0 Clarity of product information
- 5.0 Selection of products - Types of products available
- 5.0 Ease of finding what you are looking for
- 5.0
- 5.0 Overall look and design of site
|
by Roxane, Saturday, May 19, 2012 7:20 PM
The way they package the wallflower refills is not good. I had one set that was broken and there was glass all over in the plastic bag they were in. I love the wallflowers and foaming hand soap. I have always used your products and always get compliments from people who come into my home and smell the fresh fragrance.
|
- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Order tracking
- 5.0 Availability of product you wanted
- 4.0
- 2.0 Shipping charges
- 2.5 Variety of shipping options
- 5.0 Charges stated clearly before order submission
- 2.5 Prices relative to other online merchants
|
by Mike, Saturday, May 19, 2012 6:09 PM
Ordering from the webpage is quick and easy. I will do it again. Website is easy to order from...
|
- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Customer support
- 5.0 Order tracking
- 5.0 Availability of product you wanted
- 4.5 Shipping charges
- 5.0 Variety of shipping options
- 5.0 Charges stated clearly before order submission
- 5.0
- 5.0 Prices relative to other online merchants
|
by Darkover, Saturday, May 19, 2012 6:07 PM
I bought the Mother's Day VIP basket for my granddaughter- I wish I had ordered 1for myself as well It was a beautiful gift and she loved it. The Mother's day v.i.p. tote ivs the best bargain I've seen.My daughter will love it
|
- 5.0 Would shop here again
- 4.5 Overall satisfaction
- 4.5 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 4.5 Customer support
- 4.5 Order tracking
- 4.5 Availability of product you wanted
- 4.5 Shipping charges
- 5.0 Variety of shipping options
- 5.0 Charges stated clearly before order submission
- 5.0
- 5.0 Prices relative to other online merchants
|
by cricket, Saturday, May 19, 2012 3:05 PM
I have enjoyed all products from Bath and Body. I will be ordering again. Thanks for great products and great prices. Love,Love ,all products from Bath and Body. Prices are great. I shop only with Bath and Body for all my lotions,soaps and scents. Thanks for a great place to buy for my friends and myself.
|
- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Customer support
- 5.0 Order tracking
- 5.0 Availability of product you wanted
- 4.5
- 5.0 Shipping charges
- 4.5 Variety of shipping options
- 5.0 Charges stated clearly before order submission
- 4.0 Prices relative to other online merchants
|
Saturday, May 19, 2012 2:52 PM
I have been very satisfied with most of the products except for the wallflower holders. They stop working soon after purchase. I have several wallflower holders that became defective only couple months after purchase .
|
- 4.5 Clarity of product information
- 4.5 Selection of products - Types of products available
- 4.5 Overall look and design of site
- 4.5 Ease of finding what you are looking for
- 2.0
|
by Squirt, Saturday, May 19, 2012 2:19 PM
wish Canada orders could have free shipping. Like the bonus gifts
|
- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Order tracking
- 5.0 Availability of product you wanted
- 4.0
- 1.5 Shipping charges
- 4.0 Variety of shipping options
- 4.5 Charges stated clearly before order submission
- 4.0 Prices relative to other online merchants
|
Saturday, May 19, 2012 1:52 PM
I am always happy with my orders from Bath & Body Works.
|