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SofasAndSectionals

SofasAndSectionals Store Details
43 customers have rated this store since September 2010

 
3
See all ratings
All Ratings
  • 2.8 Order tracking
  • 4.2 Selection of products - Types of products available
  • 2.8 Customer support
  • 3.5 Product met expectations
  • 3.5 Availability of product you wanted
  • 3.0 Overall satisfaction
  • 4.3 Overall look and design of site
  • 3.8 Clarity of product information
  • 4.0 Prices relative to other online merchants
  • 4.1 Variety of shipping options
  • 4.3 Charges stated clearly before order submission
  • 3.0 On-time delivery - Product arrived when expected
  • 2.8 Would shop here again
  • 4.6 Shipping charges
  • 4.2 Ease of finding what you are looking for
*Ratings are for the past 90 days only.
 
Contact Information
Physical Address: 3800 S Ocean Dr
Hollywood FL 33019
UNITED STATES
Customer Service: Tel: 888-567-7632
Email: support@interiormark.com
Web site: http://www.sofasandsectionals.com
Features & Services

Ordering Methods
Order phone number: 888-567-7632
Toll-free order phone number: 888-567-7632
Order fax number: 
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method: 
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
6 Reviews TotalReviews 1 - 6 of about 6
  • 3.0 Ease of finding what you are looking for
  • 3.0 Overall look and design of site
  • 3.0 Selection of products - Types of products available
  • 3.0 Clarity of product information
  • 4.0 Charges stated clearly before order submission
  • 3.0 Prices relative to other online merchants
  • 5.0 Shipping charges
  • 4.0 
  • 3.0 Variety of shipping options
Monday, April 09, 2012 5:59 PM
I cancelled shipment and never rec'd it thankfully. So remove this from my records. perhaps I will order from you another time
I liked the shopping but not the survey in the end and I WILL NOT TAKE MAGAZINE SUBSCRIPTIONS AS MY DISCOUNT AND IF THIS GETS COMPLICATED I WILL CANCEL MY ORDER
  • 5.0 Availability of product you wanted
  • 2.5 Would shop here again
  • 3.0 Overall satisfaction
  • 1.5 Customer support
  • 5.0 Charges stated clearly before order submission
  • 5.0 Prices relative to other online merchants
  • 5.0 Shipping charges
  • 5.0 
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
  • 5.0 Variety of shipping options
Wednesday, March 21, 2012 1:21 PM
I still do not have my chair. I contacted Customer Service on March 10 and encountered a very rude CSR, who hung up on me. He called me back a few minutes later and said he would try to reach someone and have them contact me. I received an e-mail on March 13, advising me that the item would not be shipped until March 30th.
glad the product was available
  • 2.5 Would shop here again
  • 2.5 Overall satisfaction
  • 4.0 Availability of product you wanted
  • 4.0 Order tracking
  • 3.5 Customer support
  • 1.5 On-time delivery - Product arrived when expected
  • 4.5 Product met expectations
  • 5.0 
Tuesday, March 06, 2012 1:55 PM
I am pleased with the couch but I didn't think delivery would take that long. I ordered on Jan 17th and didn't get the sofa until Feb. 29th which I don't consider quick shipping like the advertisement. Order tracking is good. I would recommend your company to anyone else if they are not in a big hurry to get the item they order. Most people consider Broyhill as one of the better furniture products so it is worth the wait after all I guess. All in all I would do it again!!
I made a call to the company to ask if the sofa has loose cushions (the description said they were "compartmentilzed" cushions but I had no clue!! The person I spoke to was very helpful in checking this out for me and I did place the order.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 2.5 Prices relative to other online merchants
Monday, March 05, 2012 6:32 AM
I found this purchase to be a completely satisfying experience. I found a cheaper price on another website and that price was matched for me. I will come here first next time I need to purchase furniture. It's good quality and the service is excellent. Thank you.
Sofas and Sectionals did a price match for me as I found it cheaper through another merchant. I wanted to use my Paypal Bill Me Later Option and was not able to do that with the link they sent me so I had to use their website instead and as far as I know I will not be able to get the discounted price.
  • 0.5 Would shop here again
  • 0.5 Overall satisfaction
  • 0.5 Product met expectations
  • 2.5 On-time delivery - Product arrived when expected
  • 0.5 Availability of product you wanted
  • 0.5 Order tracking
  • 0.5 Customer support
  • 4.5 
  • 4.5 Shipping charges
  • 4.5 Variety of shipping options
  • 4.5 Charges stated clearly before order submission
  • 4.0 Prices relative to other online merchants
by Susan, Sunday, February 26, 2012 2:57 PM
We have had nothing but trouble and bad customer service from SofasandSectionals.com. We have been battling with them for six weeks about a sofa that we ordered. The sofa came, but it was the wrong style. We did not accept the delivery. The delivery people verified that the number on the sofa did not match the item number on the outside of the wrapping. The last three letters of the numberwere different. We contacted customer service immediately. All we got was a run around! We have called customer service in access of twenty times. Most of the time, the customer service agent with whom we are working refuses to return our calls. Neither she nor anyone else has been willing to work with us. The agent says that the letters don't really mean anything. Bottom line,the item number is different from the item code we received on our confirmation notice. We are furious.
  • 0.5 Availability of product you wanted
  • 0.5 Order tracking
  • 2.0 Customer support
  • 0.5 On-time delivery - Product arrived when expected
  • 0.5 Product met expectations
  • 0.5 Overall satisfaction
  • 0.5 Would shop here again
  • 4.0 
by JAY FROM PA., Tuesday, February 21, 2012 12:34 PM
this is a bait and switch company that will also sell your info ,run from this company .
 
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