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AVG PC Tuneup 2012

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TheNerds.net

TheNerds.net Store Details
23,132 customers have rated this store since August 2000

 
4.4
See all ratings
All Ratings
  • 4.4 Availability of product you wanted
  • 4.2 Product met expectations
  • 3.9 Shipping charges
  • 4.6 On-time delivery - Product arrived when expected
  • 4.1 Overall look and design of site
  • 4.1 Clarity of product information
  • 4.6 Charges stated clearly before order submission
  • 4.2 Ease of finding what you are looking for
  • 4.4 Overall satisfaction
  • 4.3 Prices relative to other online merchants
  • 3.9 Variety of shipping options
  • 4.3 Selection of products - Types of products available
  • 4.4 Would shop here again
  • 4.6 Order tracking
  • 4.0 Customer support
*Ratings are for the past 90 days only.
  Customer Certified
 Customer Certified
A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
 
Store description: Founded in 1997, TheNerds.net has worked to put together one of the largest selections of computer parts and accessories in the USA. With over 125,000 parts in stock daily, their product line includes well nown brands such as Creative Labs, Diamond, ATI, Hewlett-Packard, Intel and more.
Contact Information
Physical Address: 19077 West Dixie Highway
North Miami Beach FL 33180
UNITED STATES
Customer Service: Tel: (888) 566-NERD or (3
Web site: http://www.thenerds.net
Features & Services

Ordering Methods
Order phone number: (888) 566-6373
Toll-free order phone number: (888) 566-6373
Order fax number: (305) 932-2797
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method: 
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
22 Reviews TotalReviews 1 - 10 of about 22
  • 4.0 Would shop here again
  • 4.0 Overall satisfaction
  • 3.0 Product met expectations
  • 4.5 On-time delivery - Product arrived when expected
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 4.5 
  • 5.0 Shipping charges
  • 4.5 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
by RayJ, Sunday, May 20, 2012 1:56 PM
No problems everything worked as expected.
First time I have used them. Site was easy to use and the payment system worked well.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 4.0 Customer support
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 
  • 5.0 Shipping charges
  • 4.5 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 4.5 Prices relative to other online merchants
by alpine, Wednesday, May 16, 2012 10:41 AM
I am very pleased with my purchases with The Nerds. I thought that part of the order had not been delivered. Instead it had been left by a door that is used infrequently.
Very helpful
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 Customer support
  • 5.0 
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Ease of finding what you are looking for
  • 5.0 Overall look and design of site
by Mary, Friday, May 11, 2012 6:08 AM
This was my first time ordering for you and I found this very quick and easy with the way you have things set-up. Thank you for being efficient in your web design for ordering products very quickly.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Availability of product you wanted
  • 4.5 Shipping charges
  • 4.5 Variety of shipping options
  • 5.0 Prices relative to other online merchants
  • 4.5 Charges stated clearly before order submission
  • 4.5 Selection of products - Types of products available
  • 4.5 Overall look and design of site
  • 4.5 Ease of finding what you are looking for
  • 5.0 
  • 4.5 Clarity of product information
by Clara Jo, Friday, May 11, 2012 5:45 AM
I was very happy to find the item at such a reasonable price. This item was to replace one that my son had broken. He is very tough on headphones and ear buds, so I'm sure I will be ordering again.
  • 0.5 Would shop here again
  • 0.5 Overall satisfaction
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 0.5 Customer support
  • 5.0 On-time delivery - Product arrived when expected
  • 0.5 Product met expectations
  • 4.5 
Wednesday, May 09, 2012 7:41 AM
I have contacted them about a product that arrived damaged. So far, no return contact.
The Nerds site is always competitive an of high quality.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 5.0 Prices relative to other online merchants
by greg, Saturday, May 05, 2012 2:53 PM
My item came even sooner than i expected thanks to customer support.Good job people...great first impression.
The price was amazing...Not sure yet about the whole having to verify my shipping address thing as my billing address is my po box..but I guess we"ll see.
  • 5.0 Would shop here again
  • 4.5 Overall satisfaction
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 2.0 Clarity of product information
  • 4.5 Selection of products - Types of products available
  • 2.5 Ease of finding what you are looking for
  • 2.5 
  • 2.5 Overall look and design of site
by dare, Saturday, May 05, 2012 11:52 AM
Great company
I found what I needed, I think. I'm still trying to talk to someone at 888-566-nerd but HAVE BEEN WAITING FOR 62 MINUTES for someone to pick up the phone so I can be sure I have everything I need. In buying an ELO 2244L touch monitor, nothing on the site clues one into the fact that you need to buy a separate power supply for it or that a bezel is available. I'm just going ahead and ordering because I'm tired of waiting. I think you should treat phone customers better. A recorded voice is still saying you'll be right with me...66 minutes now and I'm not waiting any longer.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 5.0 Shipping charges
  • 4.0 Variety of shipping options
  • 5.0 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
  • 5.0 Selection of products - Types of products available
  • 4.0 Overall look and design of site
  • 4.5 Ease of finding what you are looking for
  • 4.5 Clarity of product information
by propman42, Thursday, May 03, 2012 8:54 PM
Unbelievably, my purchase was delivered with 36 hours
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 
  • 4.0 Shipping charges
  • 3.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 5.0 Prices relative to other online merchants
by carriedi, Tuesday, April 10, 2012 9:53 PM
I found a great deal and very good shipping rates to deliver the product to my door. What more could anyone ask?
first time I have used your service but it does look promising. I checked prices and your prices were very competitive but the shipping was the best. Thank you for the best deal I could find.
  • 4.0 Would shop here again
  • 4.0 Availability of product you wanted
  • 4.5 Order tracking
  • 4.5 On-time delivery - Product arrived when expected
  • 4.0 Overall satisfaction
  • 4.0 
Monday, April 02, 2012 1:11 PM
Unless I hear otherwise from my customer as far as I know the order went smoothly. This is much appreciated by the way.
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