Customer Reviews |
| 636 Reviews Total | |
- 3.5 Would shop here again
- 3.0 Overall satisfaction
- 4.0 Product met expectations
- 1.0 On-time delivery - Product arrived when expected
- 4.0 Availability of product you wanted
- 4.0 Customer support
- 4.0
- 4.5 Variety of shipping options
- 5.0 Charges stated clearly before order submission
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by Confused, Monday, May 21, 2012 3:49 PM
When I called about my order telling them I did not receive it, the lady was very nice. She looked it up and said it had been delivered to my address. BUT it hadn't. A couple of days after I called it was on my porch. I do not know who signed for it as they spelt my name wrong. So I don't know what was going on. I would like to know.
This is my first time to order on the Internet. It was easy to find what I needed. I also shop in a store near me when I need something.
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- 4.5 Would shop here again
- 4.5 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 4.5 Customer support
- 5.0 Availability of product you wanted
- 2.5
- 4.5 Shipping charges
- 4.5 Variety of shipping options
- 5.0 Charges stated clearly before order submission
- 3.0 Prices relative to other online merchants
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by sue, Monday, May 21, 2012 2:37 PM
i am satisfied with the process. I had to get pointers to complete my purchase since I did't comprehend the rules about using all of my points.
The process of using my rewards was complicated and it didn't allow me to use both credits at check out
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Order tracking
- 5.0 Availability of product you wanted
- 5.0
- 5.0 Shipping charges
- 5.0 Variety of shipping options
- 5.0 Charges stated clearly before order submission
- 5.0 Prices relative to other online merchants
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Monday, May 21, 2012 9:55 AM
The items came quicker than I expected. Thanks!
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Customer support
- 5.0 Availability of product you wanted
- 5.0 Order tracking
- 5.0
- 5.0 Clarity of product information
- 5.0 Selection of products - Types of products available
- 5.0 Ease of finding what you are looking for
- 5.0 Overall look and design of site
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Monday, May 21, 2012 9:01 AM
awesome
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- 5.0 Would shop here again
- 5.0 Shipping charges
- 5.0
- 5.0 Variety of shipping options
- 5.0 Charges stated clearly before order submission
- 5.0 Prices relative to other online merchants
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Monday, May 21, 2012 8:32 AM
The rep on the phone was friendly, knowledgeable and helpful. That said, she said my printer would ship on Friday and it hasn't.
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- 4.0 Would shop here again
- 4.0 Overall satisfaction
- 4.0 Product met expectations
- 4.5 On-time delivery - Product arrived when expected
- 4.0 Customer support
- 4.0 Availability of product you wanted
- 4.0 Order tracking
- 4.0
- 3.5 Clarity of product information
- 3.5 Selection of products - Types of products available
- 3.0 Ease of finding what you are looking for
- 3.5 Overall look and design of site
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Monday, May 21, 2012 8:14 AM
Very quick turnaround on order. Saved me a 50 mile roundtrip to my local store.
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- 5.0 Availability of product you wanted
- 5.0 Order tracking
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Product met expectations
- 5.0 Overall satisfaction
- 5.0 Would shop here again
- 4.0
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by Re, Monday, May 21, 2012 7:25 AM
always have satisfaction with all purchases from Office Max
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- 4.5 Would shop here again
- 4.5 Overall satisfaction
- 4.5 Product met expectations
- 4.5 On-time delivery - Product arrived when expected
- 4.5 Customer support
- 4.5 Availability of product you wanted
- 4.5 Order tracking
- 4.5 Clarity of product information
- 4.5 Overall look and design of site
- 4.5 Ease of finding what you are looking for
- 4.5
- 4.5 Selection of products - Types of products available
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by Parroquia, Monday, May 21, 2012 6:07 AM
Excellent
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- 0.5 Would shop here again
- 0.5 Overall satisfaction
- 0.5 On-time delivery - Product arrived when expected
- 0.5 Customer support
- 0.5 Order tracking
- 5.0
- 2.5 Shipping charges
- 3.5 Variety of shipping options
- 5.0 Charges stated clearly before order submission
- 2.5 Prices relative to other online merchants
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by Bob, Monday, May 21, 2012 5:37 AM
Package never received, when i called support said i needed to leave note on door to leave. I live in an unpopulated area with no theft and building is off the road 330 ft.. I was inside building working [farm building] with office. I purchased product from Sams club. just meant a 35 mile each way drive that was not necessary because of your help not saying to leave note on door to leave. I took for granted that UPS or FEdx was delivering it which they leave packages all the time.. Robert Haun.
Looks good so far, also convenient.
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- 4.0 Would shop here again
- 4.0 Overall satisfaction
- 4.0 Product met expectations
- 4.0 On-time delivery - Product arrived when expected
- 5.0 Customer support
- 3.0 Order tracking
- 1.5 Availability of product you wanted
- 5.0 Clarity of product information
- 5.0 Selection of products - Types of products available
- 5.0 Ease of finding what you are looking for
- 5.0
- 5.0 Overall look and design of site
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by Joan, Sunday, May 20, 2012 9:40 AM
I would like another iterm Item #: 23312746, was "Temporarily Out of Stock". I tried back to online every day, hope some day that will be available. But it is still not. Why don't you say "Sold Out" or "Out of Stock"? How long is Office Max meant "Temporary"?I bought this one, Item #: 23312602. This is good but not the one that I like the best. This delivery wasn't expected, but I received a email from OfficeMax about how late that I could receive. It was good.
What I realy like is Item: 23312746It shows: Temporarily Out of Stock. I tried many times check it online see if it is come back, but untill today has not yet. And I have to purchase another one item: 23312602 This Product images is not good. I purchase this product I have no idea what inside is. I went to Office Max Store tried to see it, but they don't have it, said that is only online.If the picture shows inside little bit will be better.
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