Customer Reviews |
| 59 Reviews Total | |
- 2.5 Would shop here again
- 3.0 Overall satisfaction
- 5.0 Product met expectations
- 2.0 On-time delivery - Product arrived when expected
- 5.0 Customer support
- 3.0 Order tracking
- 5.0 Availability of product you wanted
- 3.0
- 2.5 Clarity of product information
- 2.0 Selection of products - Types of products available
- 3.0 Ease of finding what you are looking for
- 2.5 Overall look and design of site
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Monday, May 21, 2012 9:06 AM
There was an issue with promised delivery date. I called and spoke with Harry and David rep...very responsive, helpful and courteous.
Either I missed it or it wasn't available. No place to write a personal note to the recipient.
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Order tracking
- 5.0 Availability of product you wanted
- 5.0
- 5.0 Clarity of product information
- 5.0 Selection of products - Types of products available
- 5.0 Ease of finding what you are looking for
- 5.0 Overall look and design of site
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Monday, May 21, 2012 6:54 AM
This was a Mother's Day gift and my mother love it. She said the pears were delicious and the presentation was beautiful
I love your products and have purchased in retail stores but never online. Ease of ordering was phenomenal
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Customer support
- 5.0 Availability of product you wanted
- 5.0 Order tracking
- 5.0
- 3.5 Shipping charges
- 4.5 Variety of shipping options
- 5.0 Charges stated clearly before order submission
- 5.0 Prices relative to other online merchants
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by Di, Monday, May 21, 2012 6:30 AM
Thanks
Thanks
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Order tracking
- 5.0 Availability of product you wanted
- 5.0
- 3.0 Shipping charges
- 4.5 Variety of shipping options
- 5.0 Charges stated clearly before order submission
- 4.0 Prices relative to other online merchants
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Sunday, May 20, 2012 7:45 PM
I began using Harry and David when my grandsons went off to college. They were delighted with each basket or box they received - all on time!! Now, the youngest is only one left in college, so for the next 3 years you will be hearing from me!! Tracking was also useful so that I could alert the grandson when to expect the package.
I was told about them when a neighbor was sending gifts to her college grandson. When our 3 grandsons entered college, and even out of college, we begin sending them various boxes/baskets - to their enjoyment. I have been very satisfied with all aspects of purchasing, including customer service.
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 4.5 Order tracking
- 5.0 Availability of product you wanted
- 5.0
- 4.5 Clarity of product information
- 5.0 Selection of products - Types of products available
- 4.5 Ease of finding what you are looking for
- 4.5 Overall look and design of site
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Sunday, May 20, 2012 1:31 PM
I order from Harry and David at least every two months. Most of the things I buy are sent as gifts. The products they sell are high quality and are loved by the individuals who receive them. I only had trouble with one order. Customer service was called and they took care of the problem right away. Very easy and much appreciated!
I appreciate the quality of product that Harry & David puts out. I also appreciate that if for some reason there is something wrong with the product they always make it right without any hassles.
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Order tracking
- 5.0 Availability of product you wanted
- 3.0
- 3.5 Clarity of product information
- 3.0 Selection of products - Types of products available
- 3.5 Ease of finding what you are looking for
- 3.0 Overall look and design of site
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by Ellen180, Sunday, May 20, 2012 10:19 AM
I would order more often if shipping costs weren't so high.
The shipping costs are pretty steep - they are the main reason that I do not purchase a lot more often. Today, the shipping was free.
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- 3.0 Would shop here again
- 3.5 Overall satisfaction
- 4.0 Product met expectations
- 4.0 On-time delivery - Product arrived when expected
- 4.5 Availability of product you wanted
- 5.0 Shipping charges
- 3.5 Variety of shipping options
- 4.5 Charges stated clearly before order submission
- 4.0
- 4.0 Prices relative to other online merchants
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Saturday, May 19, 2012 5:28 PM
My mother-in-law seemed happy enough with the gift.
It would make more sense to fill this out after the gift has been received and we know how happy the recipient was with it.
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by Debbi, Saturday, May 19, 2012 8:04 AM
Product was advertised for Mother's Day delivery. Was not available to be delivered until the day after Mother's Day. I cancelled order, and just received my Visa bill with charge of cancelled order appearing on my recent bill. Very dissatisfied.
After ordering the Mother's Day Pear Box (order #1009402030) with guaranteed delivery by Mother's Day the confirmation said that it would arrive on May 14th -- after Mother's Day. When calling and speaking to H&D rep, she informed me that the boxes were not even made up yet and there was no way to deliver for Mother's Day. She proceeded to try to sell me another product which I was not interested in. VERY POOR PLANNING, H&D! I am a very disappointed customer.
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Customer support
- 5.0 Order tracking
- 5.0 Availability of product you wanted
- 5.0
- 4.5 Clarity of product information
- 4.5 Selection of products - Types of products available
- 4.5 Ease of finding what you are looking for
- 4.5 Overall look and design of site
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by Annie, Saturday, May 19, 2012 5:33 AM
EEverything I have ever ordered has always been presented in a lovely gift appropriate fashion! Fruits are always fresh and beautiful, and I am proud to have my name signed on the gift card!
My friend who lives out of state LOVES the pears, most holidays, I order these for her.
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- 5.0 Would shop here again
- 5.0 Overall satisfaction
- 5.0 Product met expectations
- 5.0 On-time delivery - Product arrived when expected
- 5.0 Customer support
- 5.0 Availability of product you wanted
- 5.0 Order tracking
- 5.0
- 5.0 Clarity of product information
- 5.0 Selection of products - Types of products available
- 5.0 Ease of finding what you are looking for
- 5.0 Overall look and design of site
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by Granny, Friday, May 18, 2012 2:45 PM
Great products always satisfed!
You have great products and I have always been very happy with my purshases.
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