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CompUSA.com

CompUSA.com Store Details
2,176 customers have rated this store since November 1999

 
4.2
See all ratings
All Ratings
  • 4.4 Selection of products - Types of products available
  • 4.3 Would shop here again
  • 4.4 Ease of finding what you are looking for
  • 4.4 Clarity of product information
  • 4.2 Overall satisfaction
  • 4.4 Overall look and design of site
  • 4.2 Variety of shipping options
  • 3.8 Shipping charges
  • 4.4 Availability of product you wanted
  • 4.3 Product met expectations
  • 4.2 Prices relative to other online merchants
  • 4.3 Charges stated clearly before order submission
  • 4.4 Order tracking
  • 4.4 On-time delivery - Product arrived when expected
  • 4.1 Customer support
*Ratings are for the past 90 days only.
  Customer Certified
 Customer Certified
A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
 
Store description: CompUSA.com is an online technology Superstore designed specifically to provide customers with a full range of computer products from complete systems to software, printers, scanners, digital cameras and more. Online selections include the latest technology from all the top name brands. CompUSA.com offers product advice and shopping guides, as well as comprehensive technical solutions and support.
Contact Information
Physical Address: 7795 W Flagler Street
Miami FL 33144
UNITED STATES
Customer Service: Tel: 800-266-7872
Email: customer_service@compusa.com
Web site: http://www.compusa.com
Features & Services

Ordering Methods
Order phone number: (800) 653-3831
Toll-free order phone number: (800) 653-3831
Order fax number: 
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method: 
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
28 Reviews TotalReviews 1 - 10 of about 28
  • 3.5 Would shop here again
  • 3.5 Overall satisfaction
  • 1.5 Product met expectations
  • 4.0 On-time delivery - Product arrived when expected
  • 4.0 Availability of product you wanted
  • 4.0 Order tracking
  • 4.0 
  • 3.5 Shipping charges
  • 4.0 Variety of shipping options
  • 3.5 Charges stated clearly before order submission
  • 3.5 Prices relative to other online merchants
by Linda, Thursday, May 10, 2012 6:48 AM
Unfortunately, it doesn't indicate that the camera has limited use without an auxillary memory card. I would have ordered that at the same time had I known that.
  • 5.0 Would shop here again
  • 4.5 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 
  • 2.5 Shipping charges
  • 5.0 Variety of shipping options
  • 5.0 Charges stated clearly before order submission
  • 5.0 Prices relative to other online merchants
by ddbug, Monday, April 30, 2012 4:32 PM
All was well with this transaction. I got a really good deal on a Lenovo laptop. I only wish that shipping had been free, but at 8 bucks, its no biggie. Plus, shipping was fast. Also, I am wondering why I was charged sales tax.... This usually isn't the case with internet orders, and considering the cost of this item, it was around 25 bucks.
I like the prices at CompUSA. I purchased a laptop. Free shipping would have been nice, or some other perk for using my CompUSA preferred account, but the $8 shipping wasn't too unreasonable. Also, I was hoping to avoid paying tax with an online purchase, and do not understand why I was charged taxes. Oh well.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Availability of product you wanted
  • 5.0 Shipping charges
  • 5.0 
  • 5.0 Variety of shipping options
  • 5.0 Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Overall look and design of site
  • 5.0 Ease of finding what you are looking for
by DOUBLE R, Saturday, April 28, 2012 4:40 PM
I HAVE BEEN BUYING FROM COMPUSA FOR SOME TIME NOW, AND HAVE ALWAYS BEEN VERY HAPPY WITH THEIR SERVICE, AND QUALITY OF THEIR PRODUCTS. KEEP UP THE GOOD WORK. A VERY HAPPY CUWSTOMER.
I HAVE BOUGHT OTHER ELECTRONICS FROM COMPUSA FOR A FEW YEARS NOW. AND HAVE ALWAYS BEEN VERY PLEASED WITH THE SERVICE PROVIDED AND THE QUALITY OF THE PRODUCTS THEY SELL. ONE VERY HAPPY CUSTOMER.
  • 3.0 Would shop here again
  • 2.5 Overall satisfaction
  • 3.5 Product met expectations
  • 3.5 On-time delivery - Product arrived when expected
  • 4.5 Customer support
  • 3.5 Availability of product you wanted
  • 3.5 Order tracking
  • 4.0 
  • 4.5 Clarity of product information
  • 4.5 Selection of products - Types of products available
  • 5.0 Ease of finding what you are looking for
  • 4.0 Overall look and design of site
Saturday, April 28, 2012 5:59 AM
The only item I "returned" was the unsolicited "Free Virus Protection Software" which carries with it an AUTOMATIC RENEWAL at some future point, no doubt charged to the credit card I bought my actual purchase with. This type of marketing is pure, unadulterated BOVINE DISCHARGE. STOP IT, it is a reprehensible practice.
  • 5.0 Would shop here again
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Product met expectations
  • 5.0 Overall satisfaction
  • 5.0 
by Big Guy, Friday, April 20, 2012 9:56 AM
Always have had excellent service from CompUSA
I have always been satisfied with their prompt delivery of the products ordered and the fact that they have always worked as expected. It is easy to shop on CompUSA.com and find what I need.
  • 4.5 Overall satisfaction
  • 4.5 Product met expectations
  • 4.5 On-time delivery - Product arrived when expected
  • 3.0 Customer support
  • 4.5 Availability of product you wanted
  • 4.5 Order tracking
  • 4.0 
  • 1.5 Shipping charges
  • 2.5 Variety of shipping options
  • 1.5 Charges stated clearly before order submission
  • 3.5 Prices relative to other online merchants
by loefmb, Friday, April 20, 2012 7:14 AM
Great Place
  • 3.5 Would shop here again
  • 3.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 3.0 
  • 4.0 Clarity of product information
  • 4.0 Selection of products - Types of products available
  • 4.0 Ease of finding what you are looking for
  • 4.0 Overall look and design of site
by Betty, Thursday, April 19, 2012 12:43 PM
We submitted the papers for the $40 rebate, however, the company that was to issue the rebate told us our submission was not adequate. We submitted all the info requested from the shipping box. Yes, we were disappointed in that aspect of the purchase.
  • 3.5 Would shop here again
  • 3.5 Overall satisfaction
  • 3.5 Product met expectations
  • 3.0 On-time delivery - Product arrived when expected
  • 3.5 Order tracking
  • 3.5 Availability of product you wanted
  • 3.5 
  • 2.5 Shipping charges
  • 3.5 Variety of shipping options
  • 3.5 Charges stated clearly before order submission
  • 3.5 Prices relative to other online merchants
by jcs, Wednesday, April 18, 2012 8:35 PM
IN GENERAL ALL THINGS WERE FINE
I AM JUST HOPING THAT THERE ARE NO PROBLEMS WITH THIS LED AND I WON'T HAVE TO RETURN IT FOR ANY REASON,ALSO THIS IS MY SECOND PURCHASE FROM COMP USA THE 1ST. WENT WELL,ONLY NEG THING WAS NOT FREE SHIPPING,THESE ARE MY ONLY COMMENTS.
  • 0.5 Would shop here again
  • 0.5 Availability of product you wanted
  • 0.5 Customer support
  • 0.5 Overall satisfaction
  • 4.0 
Monday, April 09, 2012 7:12 AM
i did not receive order i requested. ireceived an entirely different part
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 5.0 Ease of finding what you are looking for
  • 5.0 Overall look and design of site
by Hollis, Monday, April 09, 2012 4:10 AM
The order was shipped complete and was on time. Ordered thur the web worked great.
Everthing worked great with site.
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